Shipping policy

Delivery

Delivery Address:

You have the option to give a different delivery address to the invoice/card address. This means that you can have the parcel sent to, for example, your workplace or to a friend as a gift. Please try and give an address where there will be someone present to sign for your order between 9am and 5pm, Monday to Friday. You also have the option to give instructions for the parcel(s) to be left with a neighbor or in another safe place; however goods are left at your own risk.

Goods Damaged On Delivery

When you receive your parcel or pallet always sign it ‘UNCHECKED’ unless the driver is prepared to wait as you check your order to see that no goods have been damaged in transit. In the case of salon equipment it is best to open each box and check for damages before the driver leaves. If you notice any damages please report it to us on 059 913 3444 within 48 hours of receipt of delivery as any claims made after this time cannot be entertained.

Delivery Rates:

Delivery in Ireland (North & South)

€7 per parcel up to 30kg all orders are dispatched within 3-5 working days.

If we are not able to fulfill your full order within this timeframe, we will inform you and in most cases we will give you the option of sending out what we have, and the rest later. You will not be charged extra postage for this.

Allowances should be made for orders placed at the weekend and at times of National/Bank Holidays.